Member Portal
Your member portal gives you the ability to pay your bill online.
Log on each month to pay your bill or sign up for AutoPay for a more streamlined payment experience.
Existing Portal Users
Log in to the member portal with your username and password to pay your bill and/or sign up for AutoPay.
New Portal Users
Once you have signed up for services, you will receive an email with a link to confirm your account (make sure to check your spam folder if you do not see a confirmation email in your inbox).
After clicking the link you will be directed to a sign up page. Enter your email address, your account number, and billing zip code and select the "Sign up" button.
You will receive an email with a link to confirm your account. Click the "Confirm Account" button and you will be directed to a page to create a password.
Once your password is saved you can log in to the portal. Your username is your email address.
If you have questions about online bill pay or are unable to find your welcome email, contact our customer care team at service@wasteworksin.com, via our contact form​, or call our office at 260-243-7375 during our normal business hours.